The Amazon Seller app provides tools for individuals managing their Amazon Seller Central account, enabling them to oversee key business operations directly from a mobile device. Users can track sales, monitor inventory, and manage customer orders and returns while away from a computer. It also supports finding new products to sell, creating new listings, and managing sponsored advertising campaigns, streamlining various aspects of an Amazon business.
Managing Sales and Inventory
The app enables sellers to thoroughly Analyze Sales by drilling down into product-level data, tracking store traffic, sales, and conversion trends over time. For Inventory Management, it provides real-time, product-level details, allowing users to adjust quantities for merchant-fulfilled (MFN) items or check the status of Fulfillment by Amazon (FBA) inventory, including inbound shipments. Sellers can also modify pricing and review associated fees to maintain competitiveness.
Order and Customer Service Management
Sellers can effectively Manage Orders & Returns by receiving notifications for new orders, viewing pending shipments, and confirming their dispatch. The app also facilitates authorizing or closing returns, issuing refunds, and adjusting return settings. To enhance customer interaction, it supports responding to customer messages using customizable templates.
Product Sourcing and Listing
For expanding product offerings, the app assists in Finding Profitable Products through visual search, barcode scanning, and data insights. Users can then List New Products by creating new offers or adding items directly to the Amazon catalog. A practical tool within the app allows for capturing and editing high-quality product photos on the mobile device itself, streamlining the listing process.
Advertising and Account Health Monitoring
The app supports Managing Sponsored Advertising Campaigns, enabling sellers to monitor impressions, sales, and conversions, as well as make adjustments to campaign budgets and keywords. Furthermore, it helps users Monitor Account Health by providing information on their Amazon seller account status and facilitating actions to address any identified issues.
Seller Support Access
Should sellers have questions about their operations, the app provides a direct channel to contact Seller Support.
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